Privacy Policy
At airetrips.co.uk, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services.
By accessing or using airetrips.co.uk, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, passport details, and other travel-related information.
- Payment Information: Card details and billing information (processed securely through trusted third-party payment providers).
- Travel Preferences: Flight, seat, meal, and baggage preferences.
- Technical Information: IP address, browser type, device information, operating system, and browsing behaviour through cookies and similar technologies.
- Communication Records: Emails, chats, and customer service interactions.
2. How We Use Your Information
We use the information we collect for purposes including:
- Booking flights and managing travel arrangements.
- Processing payments securely.
- Communicating updates regarding bookings, changes, or service enhancements.
- Providing customer service and responding to inquiries.
- Sending promotional offers and updates (only if you have opted-in).
- Complying with legal obligations and regulatory requirements.
- Improving our website, services, and customer experience.
3. Sharing Your Information
We may share your information with:
- Airlines and travel service providers: To fulfil your booking and manage your travel plans.
- Payment processors: To complete your transactions securely.
- Service partners and third-party vendors: Who assist us in providing services such as customer support, marketing, and IT operations (all under strict confidentiality agreements).
- Legal authorities: Where required by law, regulation, or legal process.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Despite our efforts, please note that no method of transmission over the internet or method of electronic storage is completely secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data (subject to legal requirements).
- Object to or restrict the processing of your data in certain circumstances.
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at info@airetrips.co.uk
6. Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyse site traffic, remember your preferences, and improve our services.
You can choose to accept or decline cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. We encourage you to review this page periodically for the latest information.
Your continued use of our services after any updates constitutes acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
airetrips.co.uk
Email: info@airetrips.co.uk
Phone: +44 0203 925 0524
Address: -124 City Road London EC1V 2NX