Booking Terms and Conditions:

Thank you for choosing airetrips.co.uk. We are committed to providing you with high-quality travel services. Please read the following Booking Terms and Conditions carefully, as they form the basis of your contract with us and outline your rights and obligations when using our services.

By making a booking with airetrips.co.uk, you confirm that you have read, understood, and agreed to these terms.

1. About airetrips.co.uk

airetrips.co.uk is an independent online travel service provider based in the United Kingdom. We act as an agent on behalf of airlines and other travel service suppliers. When you book a flight or any travel-related service through us, you are entering into a contractual agreement directly with the relevant airline or service provider, governed by their own terms and conditions, alongside ours.

2. Booking and Payment

• Booking Confirmation: Once your booking is complete, you will receive a confirmation email with all necessary details. It is your responsibility to check that all information (names, dates, flight details, passport information) is accurate.
• Payment Terms: Full payment is required at the time of booking unless otherwise stated. We accept payment through secure methods, and prices are quoted in GBP (£).
• Price Changes: Prices are subject to availability and may change without prior notice before booking confirmation.

3. Changes to Bookings

We understand that travel plans can change. If you need to make changes to your booking:

• Contact us immediately through our support team.
• Changes are subject to the terms of the airline and are not always guaranteed.
• Fare differences, airline penalties, and additional fees may apply.
• airetrips.co.uk charges an administration fee of £75 per passenger for any amendments, including but not limited to date changes, name corrections (if permitted by the airline), or service upgrades.

4. Cancellation and Refund Policy

We are committed to assisting you with cancellations and refund requests in the smoothest way possible. However, it is important to note:

• Ticket Rules: Many flight tickets, particularly discounted fares, are non-refundable. Please carefully review the fare conditions at the time of booking.
• Cancellation Requests: Must be made in writing (email) or by calling our customer service.
• Airline Penalties: Refunds are subject to the airline's fare rules and cancellation policies. Airline-imposed cancellation fees will be deducted from the refund amount.
• airetrips.co.uk Administration Fee: An additional non-refundable administration fee of £75 per passenger applies for handling any cancellation or refund request.
• Processing Time: Refunds may take between 4 to 5 weeks depending on the airline's refund procedures. Some refunds may take longer during peak periods or if the airline delays processing.

Important:

• In the case of a "no-show" (failure to show up for your flight without prior notice), most airlines will treat the ticket as fully used, and no refund may be applicable.
• Some promotional or special fares may be entirely non-refundable under any circumstances.

5. Administrative Fees

airetrips.co.uk applies a non-refundable administrative service fee of £75 per passenger for:

• Processing cancellations
• Managing refund requests
• Making amendments or changes to your travel booking
• Reissuing or revalidating tickets

This fee is charged separately from any airline fees or penalties.

6. Travel Documents and Requirements

You are solely responsible for ensuring that you meet all immigration, visa, passport, and health requirements for your travel. We strongly advise you to check with the relevant embassies and authorities before booking.

airetrips.co.uk is not liable for any issues, delays, or denial of boarding resulting from improper documentation.

7. Travel Insurance

We highly recommend that you purchase comprehensive travel insurance at the time of booking. Travel insurance can protect you against unforeseen events, such as medical emergencies, trip cancellations, lost baggage, and other travel-related risks.

8. Our Responsibility

While we strive to ensure that your booking experience is smooth, airetrips.co.uk cannot be held responsible for:

• Any changes, cancellations, delays, or disruptions to your flights imposed by the airline.
• Any losses, expenses, or inconveniences caused by force majeure events (e.g., natural disasters, political unrest, pandemics, technical failures).
• Any personal losses resulting from missed connections, non-admission at borders, or denied boarding.

Our responsibility is limited to acting as a booking agent between you and the airline.

9. Limitation of Liability

Our total liability to you, whether arising in contract, tort, negligence, breach of statutory duty, or otherwise, shall not exceed the total price paid for the travel services booked through airetrips.co.uk.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the English courts.

11. Contact Information

If you have any questions regarding these Terms and Conditions or require assistance, please do not hesitate to contact our customer support team:

airetrips.co.uk
Email: info@airetrips.co.uk
Phone: +44 0203 925 0524
Customer Support Hours: Mon-Sun-08:00AM-10:00PM